Collision repair on this 2019 Kia Sorento began early Friday morning with pickup from the owner’s home. The primary damage involved the passenger front door, which we repaired through standard collision procedures. During pickup, the customer mentioned a separate incident—a fly ball at his grandson’s baseball game had left a large dent in the hood. Though unrelated to the original insurance claim, we assessed the additional damage and had our PDR specialist restore the hood to its original condition.

By Monday afternoon, the vehicle was fully repaired, paint-matched, and detailed inside and out. The owner was on the golf course driving his grandson’s cart when we called to let him know it was ready. Since he couldn’t make it to Aledo before closing, we arranged delivery to his home in Orion and retrieved our loaner, which was dispatched to a Davenport customer the following morning. The customer was thrilled with the results and said the Sorento had never looked better.